Professor of service design at Köln International School of Design since 1995 and founding president of the Service Design Network.
Design school in Cologne where service design was first taught as a discipline in Europe, under Birgit Mager.
A two-year postgraduate programme in service design at the RCA in London, with a strong link to live public and commercial projects.
A one-year master's at the Glasgow School of Art's Innovation School, combining service design with design innovation and research.
An English-language master's in Milan that treats products, services and systems as one design problem. One of the longest-running programmes of its kind.
Short courses on designing and leading services, run by Lou Downe and Sarah Drummond and grounded in public-sector experience.
The Service Design Network's training arm, offering online and in-person courses from introductory to advanced, taught by accredited trainers.
The Service Design and Innovation conference, the main academic gathering for service design research, held every two years with open proceedings.
A self-paced online course from the Interaction Design Foundation covering the fundamentals of service design.
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