A place for service design.

Starting points

• I'm curious

  I want to understand service design and discover what it's about.

• I'm learning

  I'm studying service design and looking for courses, books, communities and resources.

• I'm practising

  I'm doing the work and need methods, examples, tools and people to learn from.

• I'm exploring

  I want to keep up with new thinking, events, research and developments in the practice.

• Communities

  11

  Meetups, networks, professional organisations and online groups.

• Learn

  16

  Courses, training providers, books and educational resources.

• Methods & practice

  10

  Methods, frameworks, templates, toolkits and examples.

• Thinking

  15

  Blogs, publications, research, newsletters, journals and podcasts.

• Events

  9

  Meetups, conferences, talks, workshops and webinars.

• Tools

  5

  Software and other resources practitioners use in their work.

• People & organisations

  12

  Practitioners, researchers, educators, consultancies, public-sector teams and other organisations.

• Book

  The Service Organization

  A book about the organisational side of services, rather than the design side. Useful when your blueprint keeps hitting the org chart.

• Publication

  The Service Gazette

  An independent newspaper about the practice, written by practitioners. Worth the printed copy.

• Event
  28–30 October 2026
  Germany

  Service Design Global Conference

  This year's global conference is at the end of October, in Wiesbaden and online. Recordings from past years are online.

• Event
  19–27 September 2026
  London, England

  Service Design Fringe Festival

  Runs alongside the London Design Festival each September. Most events are free and many are in working studios.