Step-by-step guidance for eleven systems thinking tools, including systems mapping, feedback loops and leverage points.
Co-author of Service Design: From Insight to Implementation, host of the Power of Ten podcast, and a writer on design at many scales.
A ServDes 2025 paper introducing a project-centred template for examining how social, political and ecological forces enable or constrain design work. A proposed tool whose evaluation is ongoing.
Andy Polaine's podcast about design operating at many levels, from details to systems, with guests across service, strategic and systemic design.
The Systemic Design Association's annual symposium, held in several locations at once and online, bringing together systems thinking and design practice.
International association for people working at the meeting point of systems thinking and design. Runs the annual Relating Systems Thinking and Design symposium.
The Design Council's evolution of the Double Diamond for problems that span organisations and systems, with a set of design principles and roles.
The Government Office for Science's introduction to systems thinking for complex public sector problems, bringing together guidance, tools and case studies.
An applied guide connecting systems thinking principles to defining goals, understanding a system, designing collaboratively and evaluating change.
Other topics
- Service blueprinting
- Journey mapping
- User research
- Discovery
- Stakeholder mapping
- Co-design
- Prototyping
- Public sector
- Health
- Systemic design
- Participatory design
- Design research
- Service organisations
- Professional practice
- Introductions
- Policy
- Futures
- Measurement
- Service standards
- Collaboration
- Education
- Power dynamics
- Agency and autonomy
- Design ethics
- Research ethics and consent
- Interviewing
- Memory and evaluation
- Dark patterns
- Culture and context
- Inclusion