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SDN Academy

The Service Design Network's training arm, offering online and in-person courses from introductory to advanced, taught by accredited trainers.

Visit websitesdn-academy.org

You can find here

  • short courses
  • a course calendar
  • trainer accreditation

Good for questions like

  • International organisation supporting the development of service design practice, with local chapters, an academy, a journal and an annual conference.

  • Professor of service design at Köln International School of Design since 1995 and founding president of the Service Design Network.

  • Co-author of Service Design: From Insight to Implementation, host of the Power of Ten podcast, and a writer on design at many scales.

  • The community for service, interaction and content designers working in and around the UK government, coordinated through the GOV.UK Service Manual.

  • The UK's national strategic body for design, home of the Double Diamond and the Systemic Design Framework.

  • The UK government's blog about design, written by the people doing it across departments. Honest accounts of what worked and what did not.