Thinking
Where the practice thinks out loud: journals and research, practitioner writing, podcasts and newsletters worth subscribing to.
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3 resources · Research
An edited academic collection on the theory and future of designing for services, bringing together researchers from the field's main university groups.
The Service Design and Innovation conference, the main academic gathering for service design research, held every two years with open proceedings.
Daniela Sangiorgi's widely cited 2011 paper in the International Journal of Design on service design as a driver of organisational and social change.