Power of Ten
Andy Polaine's podcast about design operating at many levels, from details to systems, with guests across service, strategic and systemic design.
Related resources
Co-author of Service Design: From Insight to Implementation, host of the Power of Ten podcast, and a writer on design at many scales.
Professor of service design at Köln International School of Design since 1995 and founding president of the Service Design Network.
The community for service, interaction and content designers working in and around the UK government, coordinated through the GOV.UK Service Manual.
The UK's national strategic body for design, home of the Double Diamond and the Systemic Design Framework.
The UK government's blog about design, written by the people doing it across departments. Honest accounts of what worked and what did not.
An edited academic collection on the theory and future of designing for services, bringing together researchers from the field's main university groups.