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Getting informed consent for user research

GOV.UK Service Manual guidance on informed, voluntary participation: participant information, consent records and the right to withdraw.

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Good for questions like

  • GOV.UK Service Manual

    The UK government's manual for designing and running public services: the Service Standard, guidance on discovery, alpha, beta and live, and on user research and service design.

  • Using in-depth interviews

    GOV.UK Service Manual guidance on planning and running interviews to understand people's circumstances, experiences, problems and needs.

  • How to gather and store informed consent

    Department for Education user research guidance on gathering, confirming and recording consent, including checking that people still agree as a session goes on.

  • Power dynamics between researcher and subject

    A chapter in Doing Good Qualitative Research examining how power in the researcher and participant relationship shapes what is learned, and proposing a power-conscious approach.

  • Exploring Autonomy as a Design Principle

    A Design and Culture article reviewing the concept of autonomy and exploring its use in service design through case studies of services for older people.

  • Research with potentially vulnerable people

    UKRI and ESRC research ethics guidance on contextual vulnerability and actively given, informed consent, including the problem of passive or gatekeeper assent.