Research with internal users
Department for Education guidance on the ethics of researching colleagues: pressure to take part, voluntary participation, authority and confidentiality.
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Related resources
A chapter in Doing Good Qualitative Research examining how power in the researcher and participant relationship shapes what is learned, and proposing a power-conscious approach.
Department for Education user research guidance on gathering, confirming and recording consent, including checking that people still agree as a session goes on.
Government Social Research guidance on making research more inclusive: recruitment, adapted methods and attention to under-represented groups.
GOV.UK Service Manual guidance on informed, voluntary participation: participant information, consent records and the right to withdraw.
A ServDes 2025 paper introducing a project-centred template for examining how social, political and ecological forces enable or constrain design work. A proposed tool whose evaluation is ongoing.
Department for Education guidance on research across languages: working with interpreters, cultural sensitivities and accessible consent materials.