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Touchpoint

The Service Design Network's journal, published since 2009. Each issue takes a theme and mixes practitioner and academic writing.

Visit websiteservice-design-network.org

You can find here

  • themed issues
  • an archive back to 2009
  • calls for contributions

Good for questions like

  • Service Design Network

    International organisation supporting the development of service design practice, with local chapters, an academy, a journal and an annual conference.

  • Andy Polaine

    Co-author of Service Design: From Insight to Implementation, host of the Power of Ten podcast, and a writer on design at many scales.

  • Birgit Mager

    Professor of service design at Köln International School of Design since 1995 and founding president of the Service Design Network.

  • Cross-government design community

    The community for service, interaction and content designers working in and around the UK government, coordinated through the GOV.UK Service Manual.

  • Design Council

    The UK's national strategic body for design, home of the Double Diamond and the Systemic Design Framework.

  • Design in government blog

    The UK government's blog about design, written by the people doing it across departments. Honest accounts of what worked and what did not.