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Policy Lab

A team in the UK Cabinet Office that brings design, data and ethnography into policy making, and writes openly about how.

Visit websiteopenpolicy.blog.gov.uk

You can find here

  • a blog about design in policy
  • tools for policy design
  • speculative design in government

Good for questions like

  • Cross-government design community

    The community for service, interaction and content designers working in and around the UK government, coordinated through the GOV.UK Service Manual.

  • Design Council

    The UK's national strategic body for design, home of the Double Diamond and the Systemic Design Framework.

  • Design in government blog

    The UK government's blog about design, written by the people doing it across departments. Honest accounts of what worked and what did not.

  • Designing for Service: Key Issues and New Directions

    An edited academic collection on the theory and future of designing for services, bringing together researchers from the field's main university groups.

  • Good Services: How to Design Services That Work

    Fifteen principles of good service design, drawn from Lou Downe's time leading design across the UK government. Short, plain and opinionated.

  • GOV.UK Service Manual

    The UK government's manual for designing and running public services: the Service Standard, guidance on discovery, alpha, beta and live, and on user research and service design.