Design Justice Network Principles
A community-authored set of principles that put the people affected by design at the centre, foregrounding lived experience and community-controlled outcomes.
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Related resources
The Ministry of Justice's principles for ethical services, including minimising harm, balancing power, inclusion, honesty and responsibility.
A 2021 paper proposing a power literacy framework for service designers, covering privilege, access, goals, roles and rules. Open access copy from TU Delft.
A ServDes 2020 paper drawing together four different views of culture in service design and arguing for attention to cultural plurality rather than a single fixed understanding.
The Ministry of Justice design system's introduction to ethical considerations for service teams, including harm, vulnerability, discrimination, trust and automated decisions.
A ServDes 2018 paper and case study exploring stakeholder mapping as a way to talk about roles and the distribution of power in public service design.
Government Social Research guidance on making research more inclusive: recruitment, adapted methods and attention to under-represented groups.